SpatialChat Pricing - EUR

Updated on December 1st, 2021
USD pricing is available here.

Day pass

Best for one-time events for up to several days duration

Here we count day as a 24-hour period, by default starting at 6am your specified timezone.

Up to 100 rooms:

Access is activated upon your payment prior to your event with 50-seat capacity (in order for you to take your time and setup your space for your event) and full capacity is activated for the duration of your event.

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Team

€13 EUR/mo per seat for a month-to-month basis
€8,5 EUR/mo per seat for annual subscription (€102 EUR/year per seat, save 29%)

For teams of any size, running any number of daily and weekly events. Best for multi-group team conversations.
  • Fully uninterrupted experience, unlimited duration
  • Number of Rooms limit: 200
  • SAML Single-Sign-On for best security (SSO) for annual subscription
  • Custom subdomain for annual subscription
  • Priority support for annual subscription

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Pro Plan

* Online capacity of Premier Platinum package will be extended to 10 000 guests in H1 2022
** SAML SSO for extra spaces is charged at €850 per space

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Extras

  • In-event technical support - EUR 130/h
  • Technical onboarding session - EUR 130/h
  • Event consulting services - EUR 130/h
  • Event host - EUR 1000 (up to 5 hours)
  • Analytics report of your Space - EUR 130
  • Stage recording EUR 430 (unlimited recordings for 3 days)

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Frequently asked questions

What is a seat?

One seat is the ability for one single person to join the SpatialChat space and be online. For example, if you expect 50 people maximum online, you will need 50 seats.

What is a participant-minute?

The participant-minute is the time spent by each of your attendees. If there are 10 participants in your space at the time of the video conference, then there are 10 participant-minutes spent each minute. This applies to Participant-minutes based plans, e.g. Standard and Pro plans.

What if I exceed my monthly participant-limit quota?

We will bill your credit card each time you exceed at least $30 USD worth of your participant-minute usage, which is calculated at $0.008 USD per-participant-minute on a Standard plan. The price per exceeding minutes is cheaper on a Pro plan. Contact our sales team to learn more.

What are my payment options?

All payments are made via credit card for Standard, Day Pass, Team, and Pro plans. For Day Passes, Team & Pro plans we can issue an invoice with an option to pay by bank wire. EUR prices are applicable for EU-based customers and local VAT is applicable unless we use reverse charge on VAT. For Pro plans, we also can issue an Order Form at your request.

Do I have a dedicated Account Manager?

Account Manager is available to you on Day Pass, Team and Pro plans

Can I sign NDA to discuss a project with my important client?

We have a lot of cases where our customers who organize an event for their important clients would like to sign some NDA. We have a Mutual Non-Disclosure Agreement template for you. Ask your Account Manager.

Day Pass duration

Day Pass equals 24-hour access to your space within your Day Pass package no matter how many times your guests log in or log out.

Can I have analytics of my event?

We provide in-event analytics reports manually made by our analysts at your request. Free analytics report is included for Pro customers for their first 2 events. In all other cases, Analytics reports cost $150 USD per event.

Do you provide in-event technical support?

Yes, we have our customer support team that can exclusively be with you during your event at $150 USD/hour. Ask your Account Manager and schedule a time with our support team in advance.

Which PII (Personal Identifiable Information) do you collect and where do you store it?

We only store admin emails and don’t (currently) require your guests to register with the service, hence we don’t store their contacts. Also, we store guest's anonymised IP addresses in order to improve your connection quality by automatically assigning your SpatialChat Space into one of our 6 video streaming datacenters worldwide (two in USA, one in Germany, one in Singapore, one in Brazil and one in Japan).

How do I buy any of these plans?

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